Social Media

(Meredith Whittaker) On Signal, Encryption and AI

Wired has an interview with Meredith Whittaker from Signal - her stances on Surveillance Capitalism, Signal’s not-for-profit structure and AI make for very interesting reading.

Yeah. I don’t think anyone else at Signal has ever tried, at least so vocally, to emphasize this definition of Signal as the opposite of everything else in the tech industry, the only major communications platform that is not a for-profit business.

Yeah, I mean, we don’t have a party line at Signal. But I think we should be proud of who we are and let people know that there are clear differences that matter to them. It’s not for nothing that WhatsApp is spending millions of dollars on billboards calling itself private, with the load-bearing privacy infrastructure having been created by the Signal protocol that WhatsApp uses.

Now, we’re happy that WhatsApp integrated that, but let’s be real. It’s not by accident that WhatsApp and Apple are spending billions of dollars defining themselves as private. Because privacy is incredibly valuable. And who’s the gold standard for privacy? It’s Signal.

I think people need to reframe their understanding of the tech industry, understanding how surveillance is so critical to its business model. And then understand how Signal stands apart, and recognize that we need to expand the space for that model to grow. Because having 70 percent of the global market for cloud in the hands of three companies globally is simply not safe. It’s Microsoft and CrowdStrike taking down half of the critical infrastructure in the world, because CrowdStrike cut corners on QA for a fucking kernel update. Are you kidding me? That’s totally insane, if you think about it, in terms of actually stewarding these infrastructures.

So you’re saying that AI and surveillance are self-perpetuating: You get the materials to create what we call AI from surveillance, and you use it for more surveillance. But there are forms of AI that ought to be more benevolent than that, right? Like finding tumors in medical scans.

I guess, yeah, although a lot of the claims end up being way overhyped when they’re compared to their utility within clinical settings.

What I’m not saying is that pattern matching across large sets of robust data is not useful. That is totally useful. What I’m talking about is the business model it’s contained in.

OK, say we have radiological detection that actually is robust. But then it gets released into a health care system where it’s not used to treat people, where it’s used by insurance companies to exclude people from coverage—because that’s a business model. Or it’s used by hospital chains to turn patients away. How is this actually going to be used, given the cost of training, given the cost of infrastructure, given the actors who control those things?

AI is constituted by this mass Big Tech surveillance business model. And it’s also entrenching it. The more we trust these companies to become the nervous systems of our governments and institutions, the more power they accrue, the harder it is to create alternatives that actually honor certain missions.

Just seeing your Twitter commentary, it seems like you’re calling AI a bubble. Is it going to self-correct by imploding at some point?

I mean, the dotcom bubble imploded, and we still got the Big Tech surveillance business model. I think this generative AI moment is definitely a bubble. You cannot spend a billion dollars per training run when you need to do multiple training runs and then launch a fucking email-writing engine. Something is wrong there.

But you’re looking at an industry that is not going to go away. So I don’t have a clear prediction on that. I do think you’re going to see a market drawdown. Nvidia’s market cap is going to die for a second.

On Disconnecting from Social Media

I’ve flirted with the idea of scrubbing my social media presence for a while now - aside from being a time-suck, we’re entering an era where these giant conglomerates aren’t just ethically ambiguous anymore, they’re starting to seem downright morally bankrupt.

Jaron Lanier has a new book where he outlines why everyone should delete their social media accounts (right now!) that I found particularly good at articulating why I eventually bit the bullet and deleted all my social media profiles.

  • Argument 1: You are losing your free will.

  • Argument 2: Quitting social media is the most finely targeted way to resist the insanity of our times.

  • Argument 3: Social media is making you into an asshole.

  • Argument 4: Social media is undermining truth.

  • Argument 5: Social media is making what you say meaningless.

  • Argument 6: Social media is ruining your capacity for empathy.

  • Argument 7: Social media is making you unhappy.

  • Argument 8: Social media doesn’t want you to have economic dignity.

  • Argument 9: Social media is making politics impossible.

  • Argument 10: Social media hates your soul.

Recommended reading: Do You Have a Moral Duty to Leave Facebook?